Privacy Policy

The website www.ivysales.com is managed by Ivy Sales, with its registered office at 101/68, Model House, Near Ek Anna Fund School, Lucknow – 226001, India. We recommend that you review the Terms of Use carefully before using the ivysales.com website. By accessing or using this site, you agree to comply with the Terms of Use established by Ivy Sales.

Privacy & Data Handling

Any personal data you share while using ivysales.com is kept strictly confidential. We process it in line with our Privacy Notice and all applicable laws. If you do not wish to transfer your information online, you can place an order in person or telephonically or through email at the address and contact details given in the contact section.

Why We Collect Your Information?

Order fulfilment: To accept and ship your orders, arrange payments, and keep you informed about your purchases and related offers.

Personalisation: To suggest products, services, and features that match your interests and to tailor your experience on Ivy Sales.

Fraud Prevention: To detect and prevent fraudulent activity and protect the security of all customers.

 

Legal compliance: To meet legal or regulatory requirements—for example, verifying your identity or collecting bank details where required by law.

 

Accessing Your Information

You can view and manage your personal details—such as your name, address, payment methods, profile information, and order history—by visiting the “Your Account” section on our website.


Information You Share with Us While Using Ivy Sales

We collect the information you voluntarily provide when you:

  • Browse, search for, or purchase products or services on our platform.
  • Add items to your cart, remove them, or complete a purchase on ivysales.com.
  • Enter or update details within your account (Note: you may have multiple accounts if you’ve used different email addresses or phone numbers).
  • Reach out to us via phone, email, or other communication methods.

Information You May Provide

Through your interactions with Ivy Sales, you may share certain types of personal information with us, including:

  • Identifying details such as your name, address, and contact numbers
  • Payment-related information
  • Your age and location details
  • Your IP address
  • Contact information for others, such as names and phone numbers listed in your saved addresses
  • Email addresses of friends or contacts you choose to share with us
  • Government-issued documents or details for identity and address verification, such as PAN numbers